In 2020, the global COVID-19 pandemic did not spur a single explosive technological advancement in the vending machine industry, but it did force the industry to undergo deep upgrades and restructuring, establishing a new global development tone.
Contactless transactions and unmanned operations quickly upgraded from optional features to essential requirements. To avoid cross-infection, they leveraged their advantages of unattended operation and instant transactions to rapidly penetrate diverse overseas scenarios such as fresh food supermarkets in Europe and America, and community supply points in Southeast Asia, driving the industry to phase out traditional equipment and transform towards safety and convenience. Simultaneously, intelligent networking and data-driven operations became normalized, with equipment featuring remote monitoring and inventory alerts becoming mainstream in the market.
Overseas operators relied on data analysis to optimize layout and product structure, achieving precise operations, cost reduction, and efficiency improvement. This propelled the industry's upgrade from a single sales carrier to a data-driven terminal, providing high-value-added solutions for the foreign trade market and solidifying the foundation for overseas expansion.